VStrata Virtual Private Servers

Storage
Each VPS plans includes 50GB of storage. Additional storage can be obtained upon request either as an additional drive or by growing an existing drive.

Offsite Backup
All servers include offsite data backup to an equally appointed Data Centre and Enterprise grade servers and storage hardware. The second Data Centre is 80kms away to cover Disaster Recovery requirements. All VPS plans include 28 days of backups with a restoration service available at Consultancy rates.

High Availability
If the primary physical server supporting your VPS fails unexpectedly, your service is automatically re-launched on an alternative physical server within minutes. This feature offers real value for money, compared to having to buy your own duplicate backup server and implement complex syncing and automated failover.

Secure Remote Administration Access
All VStrata VPS include strong security features ensuring secure remote access for server administration (if required). In addition, Access Control Lists are enabled for all VPS services to block common internet threats.

Service Level Agreement
All VStrata services include a comprehensive monthly service level agreement providing up to 60% rebates for non-performance, reinforcing the commitment to ensure a consistently reliable service.

Server Monitoring
OntheNet Systems Administrators monitor the underlying physical hosts 24 hours a day, 365 days a year. In the event of system unavailability being detected your nominated monitoring contacts will be alerted by email or SMS*.

*Excludes Private Links only VPS.

OntheNet has custom built the VStrata VPanel which allows customers to securely login and perform common server health checks and controls. Access to VPanel is included with all VStrata services.

VPanel provides the following information for each VPS:

• Current state
• Remote startup/reboot/shutdown and suspend controls
• Server features and specifications
• Server performance statistics with custom charts available over selected periods

Key features and basics health statistics are shown for all virtual servers. The statistics show server uptime and identify obvious issues such as inadequate CPU, memory or storage.

OntheNet use Enterprise grade hardware and software to deliver VStrata services, with a similar platform to that described below used for many years to operate close to a hundred virtual servers in the day to day operation of our own business.

Virtualisation platform:

• VMware VSphere including High Availability technology

Host server hardware:

• Cisco UCS and HP Dual Hex Core Hosts including diverse path attached storage

Storage:

• EMC VNX Series SAN

Network:

• Fully redundant, Cisco powered network
• Dual uplink switches for each server
• Redundant BGP upstream connectivity to multiple providers
• Peering at major Australian Internet Exchange Points
• Multi Gigabit Ethernet MPLS based backbone
• 24×7 monitored and managed premium network

Primary Data Centre – OntheNet, Gold Coast, QLD:

• Multi Gigabit diverse Fibre path including building lead-ins
• Power – Dual Bus N+N Leading brand UPS with integrated 500KVA Building Generator incl dual 32A circuits
• Cooling – N+1 Carrier Grade Air con units with cold aisle containment
• Security – Video monitored 24×7 restricted access

Secondary Data Centre, Brisbane CBD, QLD:

• Fibre connectivity to multiple major backbone providers

System management:

• 24x7x365 monitoring
• VMware Certified Professional (VCP) Engineers & certified Linux and Windows admin staff

Offsite backup is included. Additional storage can be delivered by growing the original drive or by adding a new drive.

Internet data plans are available in set increments as shown below. Higher data plans are available upon request.

Internet max speed is 100Mbps with only inbound data counted towards the monthly data allocation (unmetered outbound data). This is superior to most offerings that count outbound data, or even both ways. Your internet data plan can be easily changed as required.

Note that one internet plan will service multiple virtual servers. You do not need an internet plan for each VPS.

A broad choice of popular operating systems and application software is available for lease.

Microsoft Options

Windows based software includes automated Windows Updates by default. Customers have the choice of opting out for self management of patches or a fully customised Windows Update service at consultancy rates.

Unix Options

Access Control Lists are enabled by default for all VStrata services to block common internet threats. Additional security features, such as those described below, are available upon request.

OntheNet Private Links
Network connectivity via Private Link is also available. OntheNet has been supplying secure private network solutions to numerous corporate clients over many years to ensure data security and privacy. Contact us for more information.

Secure Remote Management
VPN access to the VPS provides secure access for server administration.

VStrata Managed Firewall
A further level of server security is offered in the form of a software based VStrata Managed Firewall with customers able to request basic firewall requirements, subsequently managed for them by our team. Our staff will assist customers in defining an initial security specification and configuration. Please contact our Sales team to discuss requirements.

Additional firewall options are available at no extra cost, including:

• Intrusion Detection Reports – All incoming internet traffic is inspected for threats. If a threat is identified it is logged and a weekly report is emailed to the customer.
• HTTP Load Balancing – In the case where the customer has multiple webservers behind a firewall the load balancer will evenly distribute traffic across each server. Should a server become unavailable it will be automatically removed from the pool of servers.

Through VConsult you have access to OntheNet’s VMWare certified Engineers. Whether it be a simple VMWare migration or a complex physical to virtual server transition involving multiple servers and operating systems, OntheNet has both the experience and expertise to ensure a successful outcome. Our team can help in all the stages from planning and design to implementation.

VConsult services are most often utilised for:

• Physical to virtual server migrations
• Server performance analysis
• Server cluster & network design
• Server security and firewall design and implementation
• Hybrid physical and virtual network solution design

VConsult services are available at an hourly rate charged in 15 minute increments during office hours. Senior Engineer rates and after hours consultancy rates are available by quotation.