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OntheNet Business VoIP is a SIP Trunk service which allows you to make calls over the Internet instead of the standard telephone network. There are no line rental charges.
Up to 60 simultaneous calls can be made with the standard service. We recommend that you have a dedicated internet connection for the VoIP service with enough bandwidth to support the number of simultaneous calls your business expects to make. Being experts at internet we can ensure that your internet bandwidth is scaled to suit, whether you are a small business or a multi-site business with dozens of handsets.
You will need a suitable phone system that “talks VoIP” and if you don’t have one now it’s highly likely to be cost justifiable to replace it with one that does. You may wish to upgrade and replace your current PABX with a Hosted PBX service which is an optional add on to Business VoIP. Business Phone is another option suited to smaller businesses that want a simple bundled solution with unlimited standard calls in Australia, rented handsets and extensive PBX features.
Business VoIP has NO contract term and NO monthly plans that commit you to pay more than you actually use. You will only pay for the calls you make and the phone numbers you require. The OntheNet Toolbox allows you to monitor call costs online and you will receive usage notifications via email.
Outbound Calls | Rate | |
---|---|---|
Between OntheNet VoIP Users | Free | |
Local / National | 10c per call | |
Mobile | 15c/min | |
13 / 1300 | 21c per call | |
1800 | Free | |
International | Canada (1) | $0.07/min |
China (86) | $0.02/min | |
New Zealand (64) | $0.02/min | |
United Kingdom (44) | $0.06/min | |
United States (1) | $0.02/min | |
Other international rates | from 1c/min | |
Inbound Calls | Rate | |
Inbound to 1300 Number | 10c/min* | |
Inbound to 1800 Number | 15c/min* |
No flagfall on outbound calls. All timed calls will be charged in per second increments.
Contact OntheNet to verify rates for any call types not listed here.
*Minimum charge for Inbound 1300 calls is 10c and 15c for Inbound 1800 calls. Inbound call rates only apply to customers with a 1300 or 1800 number hosted by OntheNet. If the 1300/1800 destination number is not hosted by OntheNet additional call charges will apply as per outbound call rates above.
Special Services
Service | Prefix | Rate |
---|---|---|
Universal International Freephone | 0011 800 | Free |
National Directory Assistance | 1223 | $0.88 per call |
International Directory Assistance | 1225 | |
Dial Before You Dig | 1100 | |
Time | 1194 | |
Weather | 1196 | |
Assisted Directory Search | 1234 | |
Directory Assistance with Call Connect | 12455 | |
Wake Up | 12454 | |
Reverse Charge | 12550 |
No flagfall. Contact OntheNet to verify rates for any call types not listed here.
OntheNet can provide you with a new number from as little as 50c per month. If you need multiple numbers or you need to keep the numbers you already have, we can do that too.
You can choose a local number or an Out of Area Number. The region you choose will determine what it costs others to call you. Be aware that you may not be able to port an Out of Area Number if you decide to change providers in the future.
1300 and 1800 numbers can also be ported or supplied new. Contact our Sales Team for more information and pricing.
Changing from the standard telephone network to VoIP is an important step well before the nbn™ arrives at your premises as it will reduce complexity and pressure at that time.
There are numerous setup options for different size businesses. Don’t hesitate to ask us about your specific preferences and needs.
Give our Sales Team a call today to discuss your needs and start saving now.
Fax to email allows you to send and receive faxes without the need for a fax machine. This means you can manage faxes more efficiently while saving money on landline rental and hardware maintenance. You can also reduce the cost of paper and toner by only printing the faxes you need to. There is no cost to receive faxes and sending a fax costs no more than the phone call to send it.
How does this work? When you want to send a fax, you simply send an email with your fax attached as a PDF and our system does the rest. When you receive a fax, it gets converted to a PDF and emailed to your nominated email address as an attachment.
Critical Information Summary and Order Forms
To order Business VoIP download and complete the order form below. If you have any questions please contact our Sales Team.
Critical Information Summary
Order Form
Porting Authority Forms
Your Business VoIP service must be active before porting can be actioned.
Porting Authority Form (Simple)
Porting Authority Form (Complex)
Porting Authority Form (1300/1800)